Hertz's daily inter-city one way rate is $75 All one-way rentals are subject to this fee. However, you can avoid paying this fee by being more flexible when choosing the locations and time of year you rent a car. Hertz will automatically recalculate the daily rate if you return a vehicle late. Even if the vehicle is returned a day before, it is a good idea to check with the rental agency first so that they can ensure the car meets the daily rate.
Locations
Hertz doesn't charge a drop-off fee but charges for mileage. This will be displayed on your online booking. Thrifty also has a drop fee. You will be responsible for paying it if you return the rental car at a new location. Hertz offers affordable rates on their rental cars. Many locations are located near the airport or in close proximity to it. You can also find thousands of locations around the country through Hertz.
Time of year
Hertz, a major car rental company, does not charge a drop-off fee, but it does charge a mileage fee for all one-way rentals, which appear as inter-city fees when you book online. Thrifty, on the other hand, does charge a drop-off fee for all one-way rentals. Different rental companies will charge different rates for pickup and drop-off services depending on where you are renting a car.
Stanley's claim against Hertz
Mark Stanley, an entrepreneur, advises companies on customer service. Hertz's case against Stanley is an example of bad customer service. Stanley had rented from Hertz through Delta Air Lines a car for a trip to Hawaii. Stanley scheduled the car's return at 8 p.m., July 13. However, he did not receive an e-mail confirmation before he left. Even after asking, he did not receive any response to his email. Stanley's email asking for a reply was not answered by Hertz.
Hertz offers comprehensive insurance protection including Personal Accident Insurance (PAI) and Personal Effects Insurance. These insurance packages do not cover the drop off fee separately and are included in the cost of the car rental. Both policies include coverage for accidental death as well as medical expense coverage. This can be an issue when renting a vehicle. Customers who need additional protection may also want Personal Accident Insurance. This covers passengers riding in the car. David Lazarus, Los Angeles Times journalist, reported on an Hertz car-rental disaster in Hawaii.